Privacy Policy

Last updated: 19 September 2026

This policy explains how Classic Air Cargo ("we", "us") uses the personal details you give us through this website, and the choices you have. We keep it simple: we only use your details to help you with your enquiry or shipment.

Who we are
Classic Air Cargo, 20 The Lowe, Chigwell, London IG7 4LJ.
Phone: 020 8553 2213  |  WhatsApp: +44 7916 124674  |  Email: info@classicaircargo.co.uk

What we collect
When you use the enquiry, contact or quote forms on this website, we collect the details you type in. Depending on the form, this can include:
• your name
• your phone number
• your email address
• your message (and a subject line, if you add one)
• shipment details for a quote, such as how you want to send (air, sea or road), the country and city you are sending from, the destination country, the destination city or postcode, the number of parcels and the approximate weight

Why we use it
We use these details only to reply to your enquiry, prepare your quote and, if you go ahead, arrange your shipment. We do this because you have asked us to (it is a step towards providing our service to you) and because it is in our legitimate interest to answer the people who contact us.

Spam protection (Google reCAPTCHA)
Our forms use Google reCAPTCHA to help stop spam and automated abuse. reCAPTCHA collects information about your device and how you use the page, which is sent to Google. Google's use of this information is covered by the Google Privacy Policy and Terms of Service.

Website analytics (Google Analytics)
We use Google Analytics to understand, in general terms, how people use our website (for example, which pages are visited most). It uses cookies and collects information such as the pages you view, your browser and device type and your approximate location. We use this only to improve the website.

We never sell your data
We do not sell, rent or trade your personal details. We only share them where we need to in order to deliver your shipment (for example, with the delivery and customs partners handling your parcel), with the providers who run our website and email, or where the law requires it.

How long we keep it
We keep your details only for as long as we need them to deal with your enquiry or shipment, and to meet our legal and accounting obligations. After that, we delete them.

Your rights
Under UK data protection law (UK GDPR and the Data Protection Act 2018) you have the right to:
• ask for a copy of the personal details we hold about you
• ask us to correct details that are wrong or incomplete
• ask us to delete your details
• ask us to restrict or stop using your details, or object to how we use them
• ask for your details in a format you can pass to someone else
To use any of these rights, just contact us using the details above. If you are unhappy with how we have handled your details, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.